Access to a case
If you wish to access details of a specific case, you must apply for access to that case. In connection with access to your own personal data, you will normally be given a copy of the personal data recorded about you.
Access to your personal data
You can obtain access to the personal data the City of Oslo has recorded about you. When you apply for access to your personal data, it is an advantage if you know which municipal entity you wish to obtain that information from.
Applications for access are processed within 30 days, although a response could take longer if the application demands a lot of resources. If that is the case, we will let you know.
Receiving a reply
When we have processed your application, you can read our reply on My Page and in your digital mailbox. If you have refused electronic communication, your reply will be sent to you through the post.