For more detailed information see Advice and rules in the City of Oslo

Quarantine and travel

The Norwegian government has issued rules for who must stay at a quarantine hotel after returning from abroad.

  • Read more about the rules currently in force at

You cannot book into a quarantine hotel in Oslo in advance. The border police will advise who must quarantine at a designated hotel. The authorities at the border will allocated travellers to the various quarantine hotels in Eastern Norway.

Isolation – if you are infected or have coronavirus symptoms

  • You must not be in close proximity to anyone else while in self-isolation, not even your own family. 
  • Stay in a separate room. Use a separate towel in the bathroom. 
  • If you cannot self-isolate at home, you must contact your city district for help in finding a place where you can self-isolate. 
  • Should you become seriously ill, contact your GP (doctor), or phone the casualty clinic (legevakt) tel. 116117. If your condition is life-threatening, phone 113, emergency medical services. 

Free COVID-19 test

You must be tested if you: 

  • are coughing
  • lose your sense of taste or smell 
  • have a cold
  • have been close to someone who now has the coronavirus

COVID-19 tests are always free of charge. 

You can ask your GP for a COVID-19 test, visit the City of Oslo website, or phone the coronavirus hotline tel. 21 80 21 82. The coronavirus hotline can assist you in your native language.

In order to book a COVID-19 test on the City of Oslo website (only in Norwegian and English), you will need a BankID or MinID.

Results of the COVID-19 test

  • If the test shows that you have the coronavirus, you will be contacted by phone. 
  • If you have not been contacted, you must log in to (requires BankID or MinID) or phone the coronavirus hotline to get your results. 

Coronavirus hotline: 21 80 21 82

Here you can:

  • Book a test 
  • Receive advice and information about the coronavirus
  • Learn more about the COVID-19 vaccine (press 3 for questions about the vaccine)

You can receive assistance in your own language. If you have serious respiratory symptoms, contact your GP. If your GP is not available, or you need immediate assistance, phone the casualty clinic on 116117. If your condition is life-threatening, phone 113, emergency medical services.

COVID-19 vaccine

The vaccine will protect you against severe illness from the coronavirus.

The vaccine is free and safe. It is recommended for everyone, including those in high-risk groups.

The most common side-effects are mild and usually go away after a few days. You will be contacted by your district for an appointment when it is your turn to get the vaccine. You cannot visit the vaccination site without an appointment.

Remember to update your contact information at

Contact tracing

If you have become infected with the coronavirus, we must determine who you have been in contact with over the past few days. This is to prevent others from becoming infected.

We will contact everyone you have met or with whom you been in close contact. They will not be told who may have infected them. Those who are contacted must quarantine for 10 days from the date they met the infected person. They must also take a COVID-19 test.

Corona information - step by step

Corona information - step by step (PDF 0,6MB)

In this, you will find easily explained corona information. Use it as a conversation support or to learn more about corona, infection, protection against infection, vaccine, and mental health.


Posters in English

Information sheets