How to book a test appointment
You can book an appointment for coronavirus testing if you either:
- have symptoms of coronavirus
- have been abroad, in red countries/regions
- have been in close contact with persons who have been diagnosed with coronavirus
I have symptoms of coronavirus
If you have an acute respiratory infection or symptoms of coronavirus, you may book a test yourself below. The most common symptoms of coronavirus are fever, coughing, breathlessness and loss of taste or sense of smell. You may also have the coronavirus if you have other or even no symptoms. See a summary of symptoms of the coronavirus (fhi.no)
I have been abroad
If you have been in a country or region with a high rate of infection (red countries/regions) in the past 10 days, you may book a test yourself below. See the rate of infection in different countries and areas
If you have been in a country with a low rate of infection (yellow countries/regions) and are without symptoms, you are not required to quarantine or be tested.
I have been in close contact with persons who have been diagnosed with coronavirus
The infection control team will call you to arrange testing. If you are not contacted within three days, you may book a test yourself. See definition of close contact (fhi.no)
Book a coronavirus test
You can book an appointment for yourself and your children below the age of 18. The forms used for ordering and cancellation of test will be published soon.
Book a coronavirus test (log on)
You will receive a text message with the time and place of the test when you have booked a test. In the event of a large influx of people requiring tests, it may take 1-3 days before you receive a text message. You will not be forgotten, even though it may take some time before you hear from us.
You must remain at home and avoid people you don’t live with until you are free of symptoms and have received a negative test result.
- Do you work with patients? Contact your employer to book a test appointment.
- Are you a student affiliated with SiO? You can book a test appointment with SiO.
Unable to book a test appointment yourself?
If you are unable to book a test appointment online, call your GP. If your GP is unavailable, you may call the coronavirus hotline. See the phone number and opening hours for the coronavirus hotline at the bottom of this page.
Don’t you meet the criteria for testing?
If you suspect you are infected yet fail to meet the criteria, your GP or the coronavirus hotline may consider whether you should be tested. See the phone number and opening hours for the coronavirus hotline at the bottom of this page.
Are you travelling abroad and need a certificate that you have been tested? Call your GP or a private health service provider who conducts tests. The City of Oslo does not provide this type of testing. You must pay for an examination and test yourself (no HELFO refund).
How the test takes place
We take samples from the throat and nose. The samples show whether you have the coronavirus. We do not conduct antibody tests.
The result is usually ready within 1-4 days.
There are several test locations in Oslo. Where you are given an appointment depends on where you live and whether you have a car.
It is not possible to directly contact or book an appointment at the test locations.
The test is free of charge.
How to receive the test result
Everyone who has a positive test for the coronavirus is contacted by the infection control team.
The result is available at helsenorge.no within 1-4 days after you took the test.
You are not notified when the result is ready, but have to check helsenorge.no yourself.
• If you have children below the age of 16 who have taken a coronavirus test, you will also find their test results at helsenorge.no.
• If you are unable to log on to helsenorge.no or have any questions related to the test result, contact your GP.
After the coronavirus test
How to cancel an appointment
If you no longer require a test or are unable to attend your appointment, you must cancel the test. It is important that you cancel the appointment if you are unable to attend so that we may give it to others who want to get tested.
- If you have been given an appointment via the coronavirus hotline or other health personnel, call the coronavirus hotline or your GP to cancel the appointment.
- If you have booked the appointment yourself online using our form, you may cancel the appointment below. You appointment will be deleted when you have submitted the form.
If you receive a text message concerning your appointment after you have cancelled it, you may disregard it.
Remember that you may still be required to quarantine even though you no longer require the test. You are yourself responsible for investigating whether you should remain quarantined.
Quarantine and isolation
If you are ill, you must remain at home and avoid people you don’t live with until you are free of symptoms and have received a negative test result.
If you have been in close contact with anyone who has been diagnosed with the coronavirus or who has been in red countries or regions, you must quarantine for 10 days regardless of whether you have been tested for the coronavirus or not or you have received a negative test result. You are responsible yourself for complying with the quarantine rules.
Opening hours for the coronavirus hotline
- Weekdays: 08.30-15.00
- Saturday and Sunday: 09.00-15.00
Phone number: 21 80 21 82
If you have serious respiratory symptoms, call your GP. If you GP is unavailable and you cannot wait for help, call the emergency services on phone no. 116117. In the event of life-threatening illness, call 113.