Go to content
Coronavirus

Are you worried that you might be infected?

If you have symptoms of respiratory infection, you must stay at home. Do not call the health services unless you are acutely ill or working with patients.

Who will be tested for the coronavirus (COVID-19)?

We do not have the capacity to test everybody with respiratory-infection symptoms, and the majority of these people do not have the COVID-19.

Only the following groups will be tested for COVID-19:

  • People with an acute respiratory infection with fever, coughing or shortness of breath, and who also meet one of these criteria: 
    • need to be hospitalised
    • are a patient or resident of a health institution
    • are over 65 years of age and have another chronic illness as well (such as cardiovascular disease, diabetes, chronic lung disorder, cancer and high blood pressure)  
    • have been in close contact with a person who has a confirmed corona virus infection diagnosis (COVID-19)
  • People working in the health service and working closely with patients who have an acute a respiratory infection with fever, coughing or shortness of breath. Those who have milder acute respiratory symptoms which have lasted longer than 48 hours must clarify the need for testing with their employer.

The Norwegian Institute of Public Health determines the criteria for testing. These criteria may be changed at any point in time.

Do you satisfy the criteria for testing?

If you do, you can call the Corona hotline for Oslo inhabitants

The Corona hotline is very busy. Only Oslo residents who meet the criteria for testing as stated above can call the Corona hotline.

If you are working in the health service and have close contact with patients, you can clarify the need for testing with your employer. Hospital employees in Oslo are tested by their employer and must not call the Corona hotline.

  • Hotline number: 2180 2182
  • Opening hours:
    • Workdays 9 am - 9 pm (9:00-21:00)
    • Saturdays and Sundays 1 pm - 7.30 pm (13:00-19:30)

If you are to be tested, you will be referred to an outpatient clinic for people with a fever

If you need to be tested, you will be referred to one of Oslo local authority’s outpatient clinics for people with a fever. The referral will instruct you as to where and when to attend the clinic. It is not possible to contact the outpatient clinic directly. You must have a referral from your regular GP or from the Corona telephone.

Do you have symptoms, but do not satisfy the criteria for testing?

If you have symptoms of a common cold, you must stay home until one day after you have returned to good health.

Find recommendations for when to remain at home, in quarantine or self-isolation at helsenorge.no.

  • Contact your regular GP by telephone if you need advice or a medical certificate. Always contact your GP first when you are ill but your illness is not acute, this applies both to Corona and other illnesses
  • Do not contact the ER or the ambulance service unless you are acutely ill
  • Do not call the Corona hotline unless you meet the criteria for testing as stated above

Notify the Norwegian Institute of Public Health

If over the last seven days you have had symptoms of the coronavirus, you should notify the Norwegian Institute of Public Health. This helps them to register the number of infected people.

Note that this will not put you in contact with a doctor or the health service, and this notification does not reach and inform people you have been in contact with.

Notify the Norwegian Institute of Public Health if you are worried that you are infected with the coronavirus (In Norwegian).

Urgent medical attention

If you are acutely ill and unable to contact your regular GP, you can call the ER on telephone number 116 117. Do not go to your GP’s office or the ER without calling first.

You may only call the ER when you need acute health assistance. It is the winter season, and most people with a respiratory complaint are not at risk of the coronavirus.

If life and health are at risk, call 113.

Are you waiting for an answer to your test?

You will be contacted when your test result is ready. Please do not call to ask for your test result.

When will you receive an answer?

Many people are being tested so we are apologise that it takes time before we can inform you about the test result.

You will normally receive an answer:

  • within two days if your test is positive.
  • within five days if your test is negative.